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Fees & Insurance
Individual Telehealth Therapy Sessions approx 50-55 min- $140 cash rate
Individual Telehealth Therapy Sessions approx 75-80 min- $210 cash rate
**Sliding scale services are provided to a limited number of clients based on current financial needs. Please advise that insurance typically will not approve 75-80 min sessions.
All major credit/debit cards are accepted as forms of payment. Payment needs to be uploaded 24 hours before the start of each session, including intake.
We work with Optum, United Health Care, Oxford Health Plans, UHC Student Resources, AllSavers UHC Oscar, Aetna, Harvard Pilgrim, Meritain, Nippon, United Health Care Shared Services, Allied benefit systems, Surest, UntitedHealthcare Global, Optum Live & Work Well EAP and Spring Health EAP. Joyful Calm Mental Health is continuously working to expand insurance availability.
Superbills Explained (for OON clients)
Clients who are not currently covered through insurances we accept may still be able to be reimbursed for services through their insurance provider by submitting a superbill. Joyful Calm Mental Health can create superbills for clients with out-of-network benefits to give directly to their insurance providers after payment for services has been received. These documents include dates of service, the total cost of services, client diagnosis, and other professional information needed by the therapist providing treatment. Once the client has received the superbill, they are able to submit it to their insurance company and will be reimbursed for a percentage of their bill. Please contact your insurance provider directly to understand your out-of-network benefits, percentages of reimbursement, and directions on how to submit your superbill. Once you have this information communicate this to your therapist to support the timely delivery of documentation needed.
Good Faith Estimate/ No Surprises Act Information
Effective January 1, 2022, a ruling went into effect called the “No Surprises Act,” which requires mental health practitioners to provide a “Good Faith Estimate” (GFE) about out-of-network care to any patient who is uninsured or who is insured but does not plan to use their insurance benefits to pay for health care items and/ or services.
The Good Faith Estimate works to show the cost of items and services that are reasonably expected for your mental health care needs for an item or service. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment.
You are entitled to receive this “Good Faith Estimate” of what the charges could be for psychotherapy services provided to you. While it is not possible for a therapist to know, in advance, how many psychotherapy sessions may be necessary or appropriate for a given person upon the initiation of psychotherapy, we can provide an estimate of the cost of services provided. Your total cost of services will depend upon the number of psychotherapy sessions you attend, your individual circumstances, and the type and amount of services that are provided to you. This estimate is not a contract and does not obligate you to obtain any services from the therapist(s) listed, nor does it include any services rendered to you that are not identified here.
For more information, resources, and guidance on how to submit a complaint, please click here to learn more.
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